PUBLIC SEMINAR (KOTA KINABALU, SABAH)

KEY HIGHLIGHT:

TOPIC 1: E-Commerce & Subscriptions
– Why should use ecommerce
– The pros & cons
– How to DIY own online business
– What is subscription
– How to DIY own subscription

TOPIC 2: Personal Development
– Unlocking Your Potential
– Mastering Time Management
– Building Emotional Intelligence
– Boosting Resilience
– Harnessing the Power of Mindfulness

TOPIC 3: Customer Service
– The Customer-Centric Mindset
– Active Listening and Communication Mastery
– Problem-Solving and Conflict Resolution Strategies
– Building Customer Loyalty
– Customer Service in the Digital Age

TOPIC 4: Driving Growth Through Talent,
Training and Compliance: HR’s Critical
Functions
– Talent Acquisition and Recruitment
– Employee Training and Development
– Performance Management
– Compliance and Legal HR Management