{"id":2117,"date":"2025-02-12T12:18:53","date_gmt":"2025-02-12T12:18:53","guid":{"rendered":"https:\/\/cs9roup.com\/?post_type=tribe_events&p=2117"},"modified":"2025-02-12T12:18:53","modified_gmt":"2025-02-12T12:18:53","slug":"effective-customer-services-skills","status":"publish","type":"tribe_events","link":"https:\/\/cs9roup.com\/zh\/event\/effective-customer-services-skills\/","title":{"rendered":"EFFECTIVE CUSTOMER SERVICES SKILLS"},"content":{"rendered":"
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Master the art of customer service with our *Effective Customer Services Skills* program! Learn empathy, conflict resolution, and tech-driven solutions to wow your customers.<\/div>\n<\/div>\n
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\n\"\ud83c\udfaf\"<\/span> Who Should Attend: Frontline staffs, customer service representatives and professionals.<\/div>\n<\/div>\n
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\nJoin our public course to learn:<\/div>\n
\"\u2705\"<\/span> How to actively listen and validate customer emotions<\/div>\n
\"\u2705\"<\/span> Role-play scenarios to practice empathetic responses<\/div>\n
\"\u2705\"<\/span> Turn complaints into loyalty with proven scripts<\/div>\n
\"\u2705\"<\/span> Conflict de-escalation tactics<\/div>\n
\"\u2705\"<\/span> Brand voice alignment across platforms<\/div>\n
\"\u2705\"<\/span> Call centers<\/div>\n
\"\u2705\"<\/span> Retail managers<\/div>\n
\"\u2705\"<\/span> Startups scaling their support teams<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

Master the art of customer service with our *Effective Customer Services Skills* program! Learn empathy, conflict resolution, and tech-driven solutions to wow your customers. Who Should Attend: Frontline staffs, customer […]<\/p>","protected":false},"author":1,"featured_media":2118,"comment_status":"open","ping_status":"closed","template":"","meta":{"_EventAllDay":false,"_EventTimezone":"UTC+0","_EventStartDate":"2025-03-02 08:00:00","_EventEndDate":"2025-03-02 17:00:00","_EventStartDateUTC":"2025-03-02 08:00:00","_EventEndDateUTC":"2025-03-02 17:00:00","_EventShowMap":true,"_EventShowMapLink":true,"_EventURL":"","_EventCost":"480.00","_EventCostDescription":"","_EventCurrencySymbol":"RM","_EventCurrencyCode":"RM","_EventCurrencyPosition":"suffix","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[1727],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[8],"class_list":["post-2117","tribe_events","type-tribe_events","status-publish","has-post-thumbnail","hentry","tribe_events_cat-events","cat_events"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tribe_events\/2117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/comments?post=2117"}],"version-history":[{"count":1,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tribe_events\/2117\/revisions"}],"predecessor-version":[{"id":2119,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tribe_events\/2117\/revisions\/2119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/media\/2118"}],"wp:attachment":[{"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/media?parent=2117"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tags?post=2117"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/cs9roup.com\/zh\/wp-json\/wp\/v2\/tribe_events_cat?post=2117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}